Frequently Asked Questions

 Simply log in to your account, select the game you wish to top up, enter your Player ID, choose the amount, and proceed to payment. Your currency will be added instantly. 

 Absolutely. We use industry-standard encryption and secure payment gateways to ensure that your personal information and payment details are fully protected at all times. 

 Navigate to our Tournaments page, select the event you wish to join, and click 'Register'. You can either sign up as an individual player or register your whole team by following the on-screen instructions. 

 You can reach our support team 24/7 by clicking the 'Live Chat' button at the bottom right of the screen, or by emailing us at joezatt528@gmail.com .

 Our team strives to respond to all inquiries within 24 hours. However, during peak times or high-volume events, it may take slightly longer. We appreciate your patience. 

 If your order was not delivered instantly, please check your email spam folder first. If the issue persists, contact our support team with your Order ID and transaction details, and we will resolve it immediately. 

 First, ensure your internet connection is stable and your device meets the minimum system requirements. Try lowering your in-game graphics settings or restarting your device. If the issue persists, please contact our tech support team with your device specifications. 

 We understand how frustrating this can be. Please contact our support team immediately with your User ID and the exact time of the incident. We will investigate our server logs to verify the issue and restore your items if confirmed. 

 Click on the 'Forgot Password' link on the login page and enter your registered email address. Follow the instructions sent to your email to reset your password. If you do not receive the email, please check your spam folder or contact support for further assistance.